iphone alarm bug cost me 9 hours of time with my daughter before she died
This is from an email I wrote to steve@apple.com:
…she died January 3rd.
My iphone HAD been a reliable alarm. I missed the daylight savings update debacle, at least for anything vital.
I set a 3:30 AM and a 4 AM alarm for getting up to catch a 6:30 flight from Boston to Los Angeles on Sunday 2 January, which would have had me in LA at 10:30.
I woke at 5:19 AM, looked at my iphone (which showed both alarms set) in horror, raced to the airport and made it to the gate at 6:35. The plane was gone.
The woman behind the counter at United at first said there were no more seats available on any plane to get to L.A. on January 2nd.
After I explained that my daughter was terminal from Leukemia she found me a flight to Washington DC and then to LA.
I got to L.A. at 7:30 PM and spent from 8 to 11:30 with my daughter in the cancer ward on the fourth floor at Cedars-Sinai.
She died at 11:02 AM on January 3rd. She was 24 and had battled leukemia for one week short of a year. We had been told by doctors that she had perhaps another couple of weeks, but it turned out that wasn't so.
If I had listened to the woman behind the counter I would not have been there at my daughter's side. If your alarm had actually been fixed and functioned January 2nd, I would have had an additional 9 to 10 hours with my daughter on the last two days of her life.
There's no way I can begin to count what the iphone bug managed to cost me.
But I thought you should know that it was not trivial, not a simple bug that has no impact.
–doug
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